There was an update available for Dashlane in App Store and I just installed it about half an hour ago. Later I need to logon to Dropbox, but when I logged in to Dashlane on my iPhone 5, all the previous passwords I entered disappeared!!!
What the #@%$&^%#@^$%*#&!@^#&!!
No, I did not purchase the pro version which allows syncing to iCloud. But the point is, shouldn't there be a warning or something like that before an update been installed??!!
Dashlane sucks! How dare you call yourself "the world's best password manager"?
Will move to another password manager that doesn't wipe all your data without warning when there's an update.
Note: Mine is iPhone 5, still running iOS 7.1.2
[Update 1 - 24/Sep/2014]
Received this email from Dashlane today, so looks like they are working on a fix. My other concern is, not knowing that the data are still on the device, I actually added a few more records in there while testing, some contains overlapping data. Wonder if that's going to cause any problem?? Can't do much but to wait and see then...
[Update 2 - 24/Sep/2014]
Have a look at the comments section of this dashlane blog update to see how many frustrated customers facing exactly same issue like me...
I also submitted my concern there, but probably because I mentioned this blog plus this post, it's not showing up on their blog. Like my complaint, wonder how many more complaints were not shown on their blog just to make it looks like only "a few" customers were impacted....
[Update 3 - 30/Sep/2014]
Received another email as below, still not much progress.....
Received this email on 3rd October saying the problem will be fixed just by installing the latest update, and will upgrade my account status to free Premium for life.
Well, guess what? I installed the update on my iOS 7 iPhone 5, and my data still not recovered. I tapped on "Go Premium" button, and it still asked me to pay $37.99 for 1year, $64.00 for 2 years..... Where's my "free premium for life"??
Please see this latest post for update of the Dashlane issue.